Hello Devs,
After installing Sitecore 9.1 (Development/Scaled)
environment you might face an issue where Marketing Automation/Processing
Engine services doesn’t get start automatically.
First Step - Try starting them manually. If they start you
are good there.
If not follow below stack overflow links for troubleshooting:
Still facing issues while trying to start services?
Follow below steps to troubleshoot:
1.Check the XConnect site in the IIS to verify whether
valid certificate is associated with the XConnect site.
2.Check whether XConnect loads successfully in
browser with a valid certificate associated.
3.Verify the thumbprint value of the certificate associated
with the XConnect site with the below mentioned locations. It should be same, if
not update thumbprint values to match with the Certificate thumbprint
associated with the XConnect site.
Sitename.XConnect\app_config\AppSettings.config
Sitename.XConnect\App_Data\jobs\continuous\AutomationEngine\App_Config\ConnectionStrings.config
Sitename.XConnect\App_Data\jobs\continuous\ProcessingEngine\App_Config\ConnectionStrings.config
Once all this is done try to re-start the machine and check whether
the services started automatically. If not, try to start them manually.
Hope this helps!!!
